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How can I identify and fix data discrepancies between my CRM and analytics dashboard?
Asked on Jan 22, 2026
Answer
To identify and fix data discrepancies between your CRM and analytics dashboard, it's essential to compare data collection methods, ensure consistent tracking parameters, and verify data integration processes. This involves examining how data is captured, processed, and reported across both platforms.
- Sign in to your CRM and Google Analytics or Looker Studio account.
- Navigate to the relevant data reporting sections in both platforms (e.g., CRM reports and GA4 Reports → Acquisition).
- Compare key metrics such as user counts, conversions, and revenue for the same time periods.
- Check for consistent use of UTM parameters and tracking IDs across both systems.
- Review data integration settings to ensure accurate data import/export processes.
Additional Comment:
- Ensure that both systems are tracking the same user actions and conversions.
- Look for differences in time zone settings, which can affect data alignment.
- Consider data sampling or filtering that might be applied in your analytics dashboard.
- Regularly audit your tracking setup to maintain data consistency.
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